Customer Aftermarket Analyst – Internship

Join Bosch for an Internship.

Do you want to shape beneficial technologies with your ideas? Whether in mobility solutions, consumer goods, industrial technology, or energy and building technology – with us, you will have the chance to improve quality of life all across the globe.

The Mobility Aftermarket division (MA) in Serbia offers a broad range of services towards MA headquarter in Karlsruhe from areas of product marketing, quality management, trade marketing, purchasing and engineering. MA organization in Belgrade is unique on a global level due to being the only organization outside the central headquarter which performs the same headquarter processes.

We offer you the opportunity to work in a very global and agile team within a future oriented division of Bosch.

Interested? Get ready to work #LikeABosch!

 

Job Description

Support that post-sales processes are executed correctly and in a timely manner, including the processing of Credits, Debits, Returns, and Complaints

Support customer supply chain service analyst in standard requests for their customers

Manage and support cross-functional process improvements to support customer delivery performance, including support in idea generation, action tracking, data consolidation/ preparation, and support for management reporting.

Creation and maintenance of standardized reports, development of processes for use of standard reports and training end users (i.e. customer order behavior, future demand development, customer-specific cockpit charts)

Propose, initiate and manage/ support continuous improvement initiatives.

 

Qualifications

Bachelor’s degree in Business Administration or similar

Experience in customer service and/or logistics

Preferably experience in SAP (preferably SD, BI), MS Office

Customer orientation, strong communication and analytical skills

Excellent knowledge of English language, both written and spoken

 

Why you’ll love to work with us:

► Experienced colleagues, international environment

► Being part of a great team will challenge you to grow personally and professionally

► Paid full time internship with flexible working hours so you can pass all the exams and be in track with faculty activities

► Canteen (when working in office) with lunch discounts.

► Duration of internship: 6 months

 

We live by our values, have an open feedback culture and there is plenty of room for innovative ideas. All because a team is only as valuable as its members.

Are you our new colleague?

Get ready to work #LikeABosch! Simply complete the contact form and submit your CV in PDF format and in English.

If you have any questions, feel free to contact us at [email protected].

Kr: Bosch Linkedin

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